Chief of Staff

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A chief of staff can be found in almost every large company at the right hand of executives — most commonly presidents, heads of departments, and CEOs. These connectors, contributors, and organizers wear many hats inside a corporation. They act as a strategic advisor to the CEO and assist them in facilitating effective decision-making by generally working behind the scenes to solve problems, mediate disputes, and handle day-to-day personnel management. A chief of staff also plans and directs all administrative, financial, and operational activities for the organization’s President or CEO and participates in regular meetings with the Director of HR to address any potential staffing issues.

Chiefs of staff are responsible for ensuring success in all areas of the company’s dealings and ideally heading off problems before they start. Working well as part of a team and excellent interpersonal skills are critical, since they have to collaborate with nearly all levels and departments of a business to implement the CEO’s vision. This career can be very challenging with its broad scope of responsibilities, high accountability, and pressure to succeed. To become a chief of staff, you need several years of executive-level experience in corporate settings. The chief of staff position is relatively new and the qualifications vary from company to company, but most companies prefer a prospective chief of staff to have a master’s degree in business administration (MBA) or a related field. The job outlook is projected at a 6% growth rate by the year 2028.

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