If you’ve ever found yourself dialing 911, you need a few things from the person who asks, “what is your emergency” on the other end of the call. You want calm; you want reassurance; you want quick, thoughtful questions and instructions. If you’re the kind of person who keep a cool head and has a knack for calming and organizing other people’s emotions, an emergency dispatch job could be a great fit. These professionals are under intense pressure every time they go to work, but the key to their job is being unfazed by the stress. They respond to emergency calls, dispatch the right response team (be it police, fire or ambulance), and ask the pertinent questions to keep the caller safe and informed.